Frequently Asked Questions
Everything you need to know about The Skincare Makeup.
Are Jane Iredale products suitable for sensitive skin?
Yes, our products are non-comedogenic and formulated without synthetic fragrances or preservatives, making them ideal for sensitive skin and post-procedure recovery.
How can I find my perfect foundation shade?
We offer a digital Foundation Finder tool and a Shade Match Guarantee. If your chosen shade isn't perfect, you can exchange it within 30 days for free.
Is Jane Iredale a cruelty-free brand?
Absolutely. We are certified cruelty-free by PETA and Leaping Bunny, meaning we never test our products or ingredients on animals.
What is your shipping policy?
We offer free standard shipping on all orders over $50 within the continental US. Orders are typically processed within 1-2 business days.
Can I return a product if I am not satisfied?
Yes, we accept returns for products purchased directly from our website within 30 days of the purchase date for a full refund or exchange.
Do your foundations provide sun protection?
Many of our mineral foundations, such as PurePressed Base and Amazing Base, are formulated with physical SPF to provide broad-spectrum UVA/UVB protection.